We take the privacy of our users seriously and this Privacy Policy Statement explains the privacy and data-protection practices of the simplanet.com website.

It is important for us to safeguard our users’ privacy while also providing a personalized and valuable service. The collection of personal information of users is necessary if we are to satisfy the expectations and requirements of these users, for instance by communicating with them and providing an interactive service. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. Please read our privacy policy below carefully.

INFORMATION SUPPLIED BY USERS

Registration data:

When you register on the Sites for the Service, we ask that you to provide basic contact information such as your name, sex, age, address, pin code, contact number, occupation, interests and email address etc.

When you choose any services provided as part of our Services, we or our payment gateway provider may collect your purchase, address or billing information, including your credit card number and expiration date etc. However, when you order using an in-app purchase option on any of the applications of the Company, same are handled by such mobile operating system platform providers. The Services may be on auto renewal mode unless cancelled. If at any point you do not wish to auto-renew your subscription, you may cancel your service before the end of the service term.

Voluntary information:

We may collect additional information at other times, including but not limited to, when you provide feedback, comments, change your content or email preferences, respond to a survey, or any communications with us.

STORAGE AND SECURITY OF YOUR INFORMATION

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

After a cancellation of services, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 30 days.

SHARING YOUR INFORMATION WITH THIRD PARTIES

We do not and will not sell or deal in Personal Data or any customer information.

Your Personal Data details are only disclosed to third party suppliers when it is required by law, for goods or services which you have purchased, for payment processing or to protect our copyright, trademarks and other legal rights. To the extent that we do share your Personal Data with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy and in accordance with applicable law. Our contracts with third parties prohibit them from using any of your Personal Data for any purpose other than that for which it was shared.

Cookies: From time to time, Sim Planet may place information on your (the visitor’s) computer to allow us to identify you. This information is commonly referred to as “cookies”. Sim Planet will only use cookies to view information on your hard drive that was put there by a cookie from this Site. The use of cookies is an industry standard and many web sites use them. If you do not wish or consent to receive cookies, or wish to be notified of when they are placed, you may set your browser to do so, if your browser so permits. In addition, the IR portion of our website may use cookies to collect traffic data.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page.

Contacting Us :

If you have questions or concerns, you should first contact the Sim Planet Privacy Administrator at: support@simplanet.com.au

Registered in Australia ABN: 35 620 794 096